ad999 pro Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the ad999 pro platform and all related services. When you access this site, register, or use any service, you are automatically considered to have accepted these Terms.

ad999 pro is an online gaming and sports betting platform that provides casino games, live casino, slots, and betting on cricket and other sports for Bangladeshi users. Using any part of the platform means you agree to these Terms and all related policies.

1.1 Definitions

The following terms used in these Terms have the meanings set out below:

• "Platform" — the ad999 pro website, mobile application, and other digital channels.
• "User" — any person who accesses the platform or creates an account.
• "Account" — the personal user profile registered on the platform.
• "Balance" — the total funds held in a user's account.
• "Bonus" — an additional reward granted by the platform, subject to specific conditions.

1.2 Applicability

These Terms apply to all services, promotions, bonuses, and gaming activities on ad999 pro. For more details about us, please visit our About Us page.

2. Account Registration

To create a valid account on ad999 pro, a user must meet the following conditions:

2.1 Registration Requirements

• Each person may operate only one account. If a person holds multiple accounts, all of them will be cancelled and the balance may be forfeited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Providing false information will result in account closure, and deposited funds may not be returned.
• Keeping account login details confidential is the user's own responsibility.

2.2 Identity Verification

ad999 pro may at any time request documents to verify a user's identity, age, or source of funds. Withdrawals may be on hold until verification is complete. Required documents include:

• A scanned copy of a National ID (NID) or passport.
• Proof of ownership of a mobile banking or bank account.
• Proof of current address, if required.

3. Age Verification and Restrictions

All gaming and betting activities on the ad999 pro platform are for persons aged 21 or over only. Minors are strictly prohibited from creating or using an account.

3.1 Age Confirmation

At the time of registration, the user personally declares that they are 21 years of age or older. ad999 pro reserves the right to verify this declaration at any time. If a user is found to be underage, the account will be closed immediately.

3.2 Geographic Restrictions

If online gaming is legally prohibited in a particular region, users from that region may not use the service. It is the user's own responsibility to be certain of the local laws in this regard.

4. Deposit and Withdrawal Policy

All rules relating to financial transactions on ad999 pro are set out in detail below.

4.1 Deposits

The minimum deposit amount on the platform is ৳300. Deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major banks).

• Deposits must be made only from a payment account registered in your own name.
• Depositing through a third party or using someone else's account is prohibited.
• Funds from successfully verified transactions will be added to the account.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10 to 45 minutes. Withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer.

• Withdrawals may only be made to a payment account registered in your own name.
• Withdrawal requests will not be processed until account identity verification is complete.
• To withdraw winnings from a bonus, the relevant wagering requirement must be met.
• ad999 pro reserves the right to place a withdrawal on hold in the event of suspected suspicious activity or fraud.

5. Bonus and Promotion Terms

ad999 pro offers various bonuses and promotional offers. It is essential to read the following conditions carefully before using them.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw the bonus amount, the bonus must be wagered 10 times. For example: a deposit of ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000, with a wagering requirement of ৳1,000 × 10 = ৳10,000.

5.2 General Bonus Terms

• Each bonus offer must be claimed within a specified time limit.
• Multiple bonuses cannot be combined at the same time unless the offer clearly states otherwise.
• Bonuses may only be used on eligible games — certain games or game categories may be excluded.
• Withdrawals of winnings earned from a bonus balance may only be made after the wagering requirement has been met.
• If misuse of an offer is proven, the bonus and any associated winnings will be cancelled.

5.3 Other Promotions

Weekly recharge, slots bonus, birthday reward, referral bonus, and cricket deposit bonus — each has its own wagering requirements and maximum limits. Full terms for each offer can be found on the promotions page.

6. Gaming Rules and Conduct

The following code of conduct is mandatory for all users in order to maintain a fair gaming environment on the ad999 pro platform.

6.1 Fair Play Policy

• Using any software, bots, scripts, or automated systems to play games is strictly prohibited.
• Any attempt to manipulate game outcomes, collude, or cheat is prohibited.
• Exploiting any technical error or bug on the platform for personal gain is prohibited. If such an error is found, support must be notified immediately.
• Unsportsmanlike conduct toward other users is not permitted.

6.2 Game Results

All games available on the ad999 pro platform are operated by third-party game providers (such as PG Soft, Pragmatic Play, Evolution, JILI, Spribe, and others). The results of these games are determined by Random Number Generator (RNG) technology. If a game is interrupted due to a technical issue, the outcome will be determined in accordance with the provider's rules.

7. Responsible Gaming

ad999 pro believes that gaming is a form of entertainment — not a source of income. We are committed to supporting the mental and financial wellbeing of our users.

7.1 Self-Exclusion and Limit Setting

Users can set daily, weekly, or monthly deposit limits for themselves. Anyone who wishes to may also take a self-exclusion for a set period. For more details, please read our Responsible Gaming Guide.

7.2 Seeking Help

If any signs of gaming addiction appear, seek professional help immediately and inform our support team. We can provide information on relevant support organisations.

8. Account Suspension and Closure

ad999 pro may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Providing false or forged information.
• Involvement in money laundering or fraudulent activity.
• Proven bonus misuse or operation of multiple accounts.
• Proven use of bots or automated software.
• In accordance with the direction of any regulatory authority.

8.1 Balance After Closure

In the event of account closure, a decision on whether to return or forfeit any valid balance will be made depending on the reason and circumstances. In cases of fraud or rule violations, the entire balance may be forfeited.

9. Intellectual Property Rights

All content on the ad999 pro platform — logos, graphics, designs, software, text, and images — is protected by copyright law. Users may not copy, redistribute, sell, or use this content for commercial purposes. Content belonging to third-party game providers remains their own property.

10. Limitation of Liability

ad999 pro is not liable for:

• Interruptions to gaming or betting activity caused by a user's loss of internet connection.
• Losses caused by server issues on the part of third-party game providers.
• Losses resulting from unauthorised third-party access to an account where the user has failed to keep their login details adequately secure.
• Service interruptions caused by circumstances beyond our control.

In any case, ad999 pro's total liability will be limited to the amount of the transaction in question.

11. Data Privacy

ad999 pro has its own policy on the collection, storage, and use of users' personal data. We process user data in line with this policy. For full details, please read our Privacy Policy — it clearly sets out what data is collected, how it is used, and what rights users have.

By registering an account, the user consents to ad999 pro processing their personal data in the manner described in the Privacy Policy. Users may request to update or delete their data at any time.

12. Changes to Terms and Effectiveness

ad999 pro reserves the right to change, amend, or update these Terms at any time. Updated terms will take effect once published on the platform.

12.1 Notice of Changes

For significant changes, users will be notified via their registered email or through the platform. Continuing to use the platform after a change is made will be considered acceptance of the updated terms.

12.2 Dispute Resolution

Any dispute relating to these terms or the service will first be resolved through discussion. ad999 pro's decision on any dispute will be considered final. For answers to common questions, you can visit our FAQ section.

12.3 Severability

If any provision of these terms is found to be legally invalid, the remaining provisions will remain fully in effect. These terms constitute the entire agreement between ad999 pro and the user.